Mahindra And Mahindra — XUV 500 complete rust forming

Address:

CAI Mahindra peelamedu

On 2018 I purchased a motor vehicle from your dealership CAI Mahindra(XUV500 w6, TN38CM1573). Unfortunately, the vehicle has not been satisfactory because Formation of rust and body quality.ive notice this issue in the beginning of 2019 itself and here I would like to state something to your knowledge that till date this vehicle has been serviced by your company. Your mechanic inspected my vehicle and agreed to fix the problem.each and every time when we approach your mechanic with the same problem we have instructed to use RO water only as result. however, after every service, when I collected the vehicle and started using it again, the problem was still there.

At last iam fed up of complaining with your staffs and finally we strongly refuse them and approach one of your manager Mr.Vishnu varthan and finally we got the answer and the procedure to claim warranty.

On behalf of his instructions we first approach to you body shop and they gave their quotation as it would cost arround 2, 88, 000.00 as estimated amount. And we also instructed that only 50 %of the amount we could claim as warranty.

Sir, as i said before this not our fault and responsibility, which we could not afford this much cost. And also there no support could be able to do from even insurance side.I would appreciate it if you could organise to claim our 80% of warranty that would be so honor. As I am sure you can appreciate, I rely on my car for transport and apart from the inconvenience, this problem has also caused me to incur additional cost.
I look forward to settling this matter amicably. Within two days period. If not without any possible way, I will consider taking further action to resolve the complaint either through Consumer Protection or through the courts.