[Resolved]  Mahindra And Mahindra — xuv 500 infotainment system snags with a bang

Address:560076

Xuv 500 infotainment system suddenly snags with a bang. You have to switch off the ignition remove the key wait for few seconds and if you switch on the ignition it works again. On complaining this in the service station they told me that it was a common problem i have to go to nippon service centre in koramangala bangalore and get it repaired there. On asking why they are not getting it repaired here they told me that it will take 4-5 weeks on getting it repaired from mahindra service station.
I have been hearing about the same complaint from many xuv 500 owners. This is a serious problem that the company is neglecting and selling a defective piece to the owners.
I would like to get it repaired as early as possible without me visiting nippon centre.
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Dec 27, 2019
Complaint marked as Resolved 
Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified Support
Nov 25, 2019
Mahindra And Mahindra Customer Care's response
Dear Sir,

Request you mail us your contact number along with your vehicle details to [protected]@mahindra.com or call us at [protected] to assist you better.

Regards,
Customer Care Team
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Comments

Thanks for you response, but I am not able to get the mail id in you response as it is bracketed with protected message. You can mail me to [protected]@yahoo.com

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