[Resolved] Mahindra And Mahindra — xuv 500 w8/ wrong corrective action | |||
I have faced the steering lock problem during normal driving on 08 Sep 2018 at Gurgaon. I called the Tow vehicle through mahindra service to drop nearby service center. They drop my vehicle at night at Sterling motors Gurgaon against repair center no RO19C006429. They told driving belt worn out & one screw damaged. They repair and take the 8000 cost from us & drop my car at my Flat as I am out of station. I came back next day & when we start the car it start to take jerk & suddenly it hit the parallel car due to this problem. lot of scratched happened on copilot side. Its really wonder how they do they service pass through testing, quality & drive through test. I again log the complain on 14 Sep 2018 and they send my vehicle to Sri Durga Automobile Maya puri Delhi against repair order no RO19C003587 They update me that in previous repairing he left the all pipe to be tighten for that they are sucking air. I am continuous follow to both RM but they are not responding. This is really direct threat to my life by negligence repairing the vehicle & I had almost three days suffered from job. I need the complete RCA for the above issue & I need the compensation what loss I have suffered. I am owing this car since last four year & my experience is very good till now with response & hope so the same with you. Was this information helpful? | |||
Nov 18, 2018 Complaint marked as Resolved Mahindra And Mahindra customer support has been notified about the posted complaint. Verified Support Oct 14, 2018 Mahindra And Mahindra Customer Care's response Hi Pradeep, thank you for writing to us. Please email us your contact number and vehicle details to [protected]@mahindra.com or call us at [protected] to assist you accordingly. Regards, Customer Care Team | |||
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+91 22 2490 1441
Mahindra Towers, Media Cube, G.M. Bhosale Marg, Worli, Mumbai, Maharashtra, India - 400018
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