| Address: | Bangalore, Karnataka |
Hi this is rahul from bangalore. I had given my xuv w6 for servicing in november, in anant cars, bannerghatta road, bangalore.
When the vehicle came back the wheel cap was broken. The car was handled by a lady called kavitha, i drove it for a while and then came to know that the wheel cap was broken.
On feb 23rd 2015 my car had clutch problems so i called the driver to pick up my car and told him the clutch has to be repaired, the key battery has to be changed and the wheel cap has to be replaced.
It was handled by suresh from anant car, his mobile no is [protected], they only repaired the clutch and gave it to me, they didn't change the battery of the key or replace the wheel cap.
When i asked they told me kavitha who handled my query in nov is giving an exam and is not available and they cant call her as she is busy preparing.
They told me all false stories and told me kavitha will get back to me on march 23rd, its april 14th and no one has got back to me.
The guy suresh just keeps lying and giving all bull stories and he hung up the phone twice when i spoke to him and shouted at him, also told him to shut up as he kept on telling stories.
Please take action this is heights of customer service.
Regards
Rahul tilak Was this information helpful? | 
Note that i'm driving since last 12 years and no need to getting preaches about driving from these anant cars.
I did managed to get the number senior sales manger bijay singh[protected] and talk to him, he redirected me to senior service manager senthil[protected]. This service manager was not at all available. I did send him the message but no reply.
I don't understand why these anant cars do sales when they can't give proper service.
I request all the folks not to enter into anant cars show rooms for any buying.
They are all 3rd class.
Thanking you
Ravikumar
[protected]