[Resolved]  Mahindra — selling defective car

Address:

Gurgaon, Haryana

I was delivered a defective and damaged car by mahindra from first day i have been facing problem of brake failure and alignment . Mahindra delalers could never get the cambers in the precised limit . had not driven my car for more than 1500kms but had to take it to speed link mahindra panchkula delearship because of brakes failure and while they were repairing it i saw that bush from left side of the car are missing and when i asked the mechanic he said that he ll repair it but he never did.(even sterling dealership never repaired it ever after acknowledging it 3 times for 3 different visits)Took my car to mahindra sterling for more than 5 times and they either never changed the brake parts or were not able to repair it . Kept my car for months and damaged the whole upper body and from left side.Now they say that there is nothing more we can do and recently met with an accident due to brake failure. Mahindra representative Ravi Khurana and Sterling dealership are running away from their responsibility of delivering a defective car not only once but for the 4th time again. I was delivered a damaged and defective car and mahindra dealers have tried everything but still are unable to repair it and a mahindra crm from gurgaon Ravi khurana is one person who not only runs from his responsibilities but also never picks up the phone and he represents mahindra, whenever i call up mahindra customer care they ask for some more time so that they can arrange a call back from ravi khurana and i hve told them that he never answers, he is some kind of fraud representing mahindra and it has been more than 24 times i hve called them up . I have all the voice recordings of mahindra customer care and it shows that even mahindra is running a scam to fool their customers . In our family we have been using mahindra vehicles for past 20 years but now i realise that it is the worst automobile company in our country selling defective cars to customers.