Mail Transcripts — Inefficient Service and Fraud

I had subscribed to their services in 2018 and since the last 2 years they have been asking me for various documents. I have provided them all the documents and when I finally asked them for the application number and the receipt as proof that they have submitted my application to the university. They mentioned that once they share the receipt they are not responsible for my application and are not answering my request

I would request strict action against them as they are playing with the sentiments of the people and enjoying through our hard earned money

I would warn others not to subscribe to their services