Mail Transcripts — WES verification not done for 5 months and counting..

Website:

www.mailtranscript.com

Registered on 3rd Mar, 2020. I was supposed to get the service done .i.e WES verification or attestation done from the University (PRIST). first they blames the lockdown from Mar, 2020 to May, 2020. Whenever I ask or check status in the mail it said Under Review. And only after June, 2020 they finally filed it to the university on the second week of July 2020 informing me that it will be done in 2 weeks but in their website it was mentioned it will take a month .i.e till Aug, 2020. When I asked them about the status they immediately cancelled my application and initiated for refund then later other people were saying the verification was under process.. Now when I asked for refund they are telling all kind of stories and trying to dodge refund process.