Make India Journey — cheated by make india journey

Address:	122002
Website:	www.makeindiajourney.com

Please read the whole review before you decide.

I have paid to make india journey 32k for a manali trip in march 2018. When i reach the booked hotel (Royal kalinga cottage) at manali the hotel people didn't provide us with the accommodation in the same hotel. They said the room is not available when i asked them why not as i have paid for this accommodation only they said first that the room is not available. When i reached pulkit khurana over the phone he said let me speak to the hotel manager, he spoke to the manager when he said that there is some plumbing work happening in the room because of this we need to adjust for one night in another hotel. I had no choice but to agree in that situation because we all were exhausted after the whole night journey but the alternative accommodation they provided was just #. Later we got to know that it was not only for that night but also for the entire vacation for all three nights. As per the policy if accidentally the book accommodation is not available they should provide the accommodation in the same category hotel. Here they violated the policy first of all. Pulkit khurana says that they are just the broker if the hotel people are not providing the accommodation then i should fight with them.

Point to be noted: if you are paying make india journey not to spend some quality time with your family but to fight with the local people. This is their business principle.

The driver was very arrogant, he didn't take us to all the listed places in the itinerary. We could not effort this torture and we decided to leave manali 31st but our booking was till 1st april 2018. I have the toll receipt copy with me just in case i need when i ask them to refund the amount against which they didn't provide the services. Like one-day hotel cost.

On reaching back to gurgaon, i raised a refund request to them but they just unheard my requests. After so many chases to the director amit kumar, i could not get the refund. Because of he the main culprit, he is the only one who is regulating others.

My request to all the citizens, if you plan a vacation please do not trust these bloody cheaters they will just punish you.

I have a plan, i want to run a website where i want to park all the review against this company and share with as much as possible people so that they don't fall into their trap.

I am sharing the hotel they provided and the toll receipt copy as proof of our returning date as well as the hotel voucher where we stayed as alternative accommodation also a call recording with pulkit khurana.