Make India Journey — Customer service, cab/taxi service | |||||
There is no coordination between cab driver and company. I was continuously harassed by cab driver regarding his payment issue with the company. He would stop the cab midway and ask me to call the travel agent and force him to pay driver his dues. This was continuously done by him through out the tour. Make India Journey's customers service or the sales person or the owner, no one was bothered. They just gave false assurances. On second last day of my trip, when I was about to leave for manali sightseeing, driver went for his personal work and didn't returned. He asked me to do sightseeing on my own as his dues were not settled. I hired an activa and did sightseeing paying from my own pocket although it was included in the package. Last day on my way to manali, driver again stopped the cab at sundernagar and asked me to call travel agent and get his dues settled or else he would not got to delhi. Finally the agent clearedhis dues and he dropped me to delhi, that too short off my destination. Overall a very company to deal with. Never ever book a package with this people or you will regret. Was this information helpful? | |||||
Make India Journey customer support has been notified about the posted complaint. | |||||
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+91 80 1002 0777 [Enquiry]
+91 11 3018 4977 [Head Office]
+91 52 2410 3744 [Uttar Pradesh]
45A, Pocket A1, Mayur Vihar Phase - III, Delhi, Delhi, India - 110096
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