Make India Journey — money fraud

Until i made their initial payment they were behind me all day to confirm the package. Once i made the payment, they vanished. They stopped responding everywhere and didn't even send a confirmation email. Only when i called the customer care they sent me the payment confirmation email after about 5days after payment. Highly not recommended. They make a fuss to repay your my money even though mistake is on their end. Especially himanshu and amit. They didn't repay my money even though mistake was on their end. They will grab your money and not let go. As they didnt responfd back and left my texts on read, i had to book my package from other company as my flight tickets were already booked by me, i had to confirm a package soon. They are now refusing to pay my own money back. I need my 2000 refund.
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Complaint comments 


They are liars and cheaters... Even i am asking for refund since past two weeks and this guy Pulkit is making so many excuses...and asking us to pay more to driver as we extended our trip for one day due to bad weather.. N we had already paid the extra amount to driver at the end of the trip.. They are not co ordinating with driver. We had sent an recording of driver in which he is agreed on full payment was done by us then too Mr. Pulkit is still demanding more money... If you are with us share your support and register your complaint against them in write to PM link
1.they are not responding calls properly after the journey begins.
2.They change the hotel without informing us between the journey.
3.they don't have a courtesy to behave with their customer
4.they provide hotel at 12 km away from manali.
Swagat Sekhar Jena's reply, May 5, 2019
Now we are having hotel problem .the hot water coming here only morning.and this hotel is about 12 km from manali

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