Make India Journey — Poor behaviour by staff towards customers and poor tour planning

Address:	New Delhi, Delhi, 110096
Website:	www.makeindiajourney.com

Frankly speaking I am not satisfied by the services provided by Make India Journey. It is disappointing to say that I haven't visited even half of the locations that was mentioned in the tour itinerary sent to me. And I was pretty shocked to see the behavior of Mr.Pulkit Khurana (Regional Manager) during the telephonic conversation on the second day of our trip. The guy was yelling on the phone just because I queried regarding the hotel arrangements in Manali. Also the call was disconnected abruptly quite a few times while the conversation was going on. Such impatient behavior towards customers is not acceptable. Half of my trip was wasted in discussing the tour plans with the Makeindiajourney staff. The cab driver was not willing to take his cab for Manali sightseeing even in pleasant weather conditions. Also he arrived 2 hours late than the agreed pick up time for Delhi sightseeing due to which I could see only India gate, Qutb Minar and Akshardam temple for the day. Overall the trip didn't meet my expectations and it was not worth the money I had spent. Also when I am trying to submit a review into their website it is not being accepted. For those who are looking for memorable holidays please do not fell into their trap.