Make My Global Trip — Kerala tour package 4d3n

Address:

560068

The package was confirmed as per offer for ac car, 3 star accommodation with all facilities at munnar, ac deluxe house boat at alleppy for 4d/3n in jan 17.
However low quality of hotel booked then mentioned on offer. Told to me continue, the hotel will be changed. No other details of house boat etc provided.
When asked constantly till the date of journey only few times phone received that to only promises.
All of sudden they informed to take the same accommodation and no changes will done. I told that please provide me which has been mentioned and agreed and for which we payed. Again denied and did not pick the call any more.
The height is then when driver stopped the car and asked us to get down on mid way in forest area.
When i called they told that if we are not interested let we come out of car.
In the mid of forest area and on the way...
Then i spoke to the owner of car and shared with him the story. He told me that i am not only the one he found several couples/families had been faced the same thing.
Then either we have to continue with same which low quality they booked for us.
Also the driver was very nusense, irritating and asking extra money again and again.
I managed to handle my situation by alternative arrangement as my family was with me and i was out for holidays. A huge loss and stress we have to face in this tour.
I had immediately wrote to them that i don't want any of your services please cancel the trip and return my money back. Several mails and phone calls i made i did not received any money back.
Now i am warning you all who reads to please don't book any trip from this company it's fraud.