[Resolved]  Make My Trip — Bad service of make my trip

Address:Pune, Maharashtra

I had been for aa tour to Hong Kong with make my trip it was our lady trip with them it has been the worst experience they r so. Mis managed they don't inform anything in advance more over after reaching to hong kong these people change the whole etinary they reschedule it the whle first day schedule was shifted to the third day and first day they kept it free moreover charged us money for that day for outing and third they told they would b taking us to Macau that also never happened and they took extra charging for dinner so we thought it would b in our hotel itself and these people keep dinner in the main city and the worst part is u have to travel to the hotel by on our own and the hotel is which is given is so far it's the last station on hong kong wat have they taken money from us last day there was not even drop to the hotel it was a torture for us I had. Been with my mother and younger brother we do tours so that it is safe and they charge for wat I want my money back
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Aug 7, 2021
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Complaint comments 

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Dear Mehak,

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Regards,
Team-MakeMyTrip Care
Dear Customer,

We have reason to believe your concern has been resolved as we have still not received a response from you, as requested earlier.

If you are still experiencing the same problems then please let us know within 72 hours, else we are closing this case from our end.

Warm regards
Team-MakeMyTrip Care

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