Address: | New Delhi, Delhi | Website: | www.makemytrip.com/bus-tickets |
I booked a bus ticket through http://www.makemytrip.com/bus-tickets from Delhi to Rishikesh on 01.10.2015 for Rs 1996, but the bus agent denied my entry and when i tried to call the contact person, the number provided by makemytrip he told us not to call again as he dont know anything, i was sent out of the bus at Anand Vihar private bus stand, i had to book another ticket which costed me Rs 3000. Next day when i called customer care and informed them, they were saying that concern person already confirmed that i travelled on that bus and they wont refund my money. unnecessarily i lost time and money. I attached relative tickets for the same
i have all the recording of the conversion with contact person provided by makemytrip. if needed then i can provide
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