Make My Trip — CashBack

Address:Gurgaon, Haryana

I booked a ticket from kochi to mumbai and return ticket from mumbai to kochi on 9 september, suddenly transaction was failed and my tickets were not booked, i got a mail that money (approx 17000) rupee that was transacted will be return back in 48rd for Booking ID NF[protected]. now approx 1 month had been passed but no money was refunded . i repeatedely requested to make my trip via mail still matter was not resolved they responded me that it will be revert back after some time, every time thety extend time but when it will revert back god knows i am not understanding why their team is not taking intrest to resolve this issue, and it shows their casual attitude about services as being a service provider they should take it on priority basic kindly help me so that i can get my refund as early as possible
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MakeMyTrip India customer support has been notified about the posted complaint.
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Dear Mr. Prabhu,

Greetings from Make My Trip!!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further in regards to your complaint please note that we are initiating refund for INR 16, 668.00 by 03rd – OCT – 2015 as same would be reflecting in your account as per your bank processing cycle.

We thank you for contacting us. Assuring you best of our services.

Team-MakeMyTrip Care

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