[Resolved] Make My Trip — Charging two times for one hotel booking. | |||
dear sir or mam I booked my hotel booking from make my trip on 19th june, 2014. Booking ref # NH[protected]. company charge to my citi debit card for Rs.10800.00 twice. I did used my hotel booking once. I did complain few times to customer service of makemytrip.com to give me a credit to my citi debit card what they charged twice. They gave me complaint id #[protected]. I call company few times and complain by e-mail few times. I email my bank statement what I got on my mobile to them. I never get satisfactory reply from them. They don't listen my situation. I am traveling all over India now a days. so please help me to get my money back what they charged twice. I will highly appreciate you to look in to this matter and let me know by email address listed below. [protected]@yahoo.com. Thanking you, Ishwar Kapadia. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
After I complained in consumer complain, I got quickly reply from make my trip care team. They are the one short out my issue and help me to get my money back to my cc a/c. I am highly appreciate to them.
Thanks a lot.
Thanks a lot.
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+91 12 4289 8747
+91 12 4462 8747
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have checked details with our accounts team and found that refund for INR 10800.00 has been initiated from our end on 04-Jul-14 towards the original form of payment and same shall be credited to your account as per your bank processing cycle. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care