[Resolved] Make My Trip — complaint regarding invoice copy

Ankita Chheda

from Mumbai, Maharashtra

Website:

www.makemytrip.com

It’s been 2-3 weeks i’m asking for invoice copy from make my trip people bcuz i had paid the whole amount (21, 130₹) through online while booking the hotel after which the hotel gave us the invoice copy for 70% (11, 800₹) of amount while checking out and told us to talk to make my trip to provide us the invoice of rest of the amount (9300₹).
3-4 reminders i have sent through my mail to which they don’t even reply
I asked them to arrange a call but still there isn’t any call yet.
I still had sent a mail through app also as they will see or respond because even their calls get disconnected... How should we even reach to people if we are in need for certain things.

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Dec 27, 2017

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2017

MakeMyTrip India Customer Care's response Dear Ankita Chheda

Greetings from MakeMyTrip!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

Further, in reference to your complaint, we have tried looking into your concern however, unable to fetch any details as few details are missing. We hope your refund has been processed and if in case the same is still not done, we request you to please provide below details so that we can check and resolve this amicably:

• MakeMyTrip Booking id.
• E-mail id/Mobile number entered at the time of booking.

We thank you for writing to us.

Regards,
Team-MakeMyTrip Care