[Resolved] Make My Trip — Date Error on tickets and Make my trip is not rectifying it! | |
Its been more than 10 days that i have escalated a complaint regarding the tickets that i have booked with make my trip!
I have booked around 6 tickets from make my trip out of which 3 tickets are wrongly dated!
I have been attaching the screen shots which show that there was a problem with site! But what i am getting in return is just an email stating your issue will be resolved within 24-48 hours from different people, and those 24-48 hours looks like never ending from last 10 days!
I am coming to India just for a month so i have limited days if there will be date error on my tickets everything will be effected!!
Very disappointed with the customer service from makemytrip.
I have send screenshots to a manager who was on call with me and he agreed that this was a site glitch and he assured that tickets will be rectified within 24 hours, but again these 24 hours are never ending!
i have all the complaints screen shots and also the screen shots of when i have escalated the complaints and what responds i have got! i have been making international calls for getting this sorted out but no help! This is mental torture, all the excitement for visiting India has turned into tension and more tensions, Thanks to makemytrip for all this!
I am writing all the ref ID numbers for my complaints
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Prachi Bhandari
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Aug 14, 2020 Complaint marked as Resolved | |
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