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Dear aritr_1982
Greetings from MakeMyTrip!!!
In reference to your concerned, we have validated your case with our concerned team and found that passenger has visited cancellation page on our website but did not perform/confirm cancellation of his booking. So, the booking was not cancelled and passenger has become no-show. We regret to inform that as per airline cancellation policy, no refund is possible on this booking. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care
Greetings from MakeMyTrip!!!
In reference to your concerned, we have validated your case with our concerned team and found that passenger has visited cancellation page on our website but did not perform/confirm cancellation of his booking. So, the booking was not cancelled and passenger has become no-show. We regret to inform that as per airline cancellation policy, no refund is possible on this booking. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
We are getting the case facts checked and will connect with an update shortly.
Assuring you best of our services.
Team-MakeMyTrip Care