[Resolved]  Make My Trip — Fraud by Make My Trip

Address:

Pune, Maharashtra

Team, I am not sure how to deal with this situation.From the day 1 when I have booked this GOA POackage, Make my trip is not fulfilling there promises: 1) First of all it was communicated to me that Early Check is Fine but Hotel charged us money for early check in. 2) When I complained for Hotel, Mr Vaibhav (Sales Person) communicated me on call that Hotel change will not be a problem but no change was done & I move to other hotel at my own expense. 3) Bus from Goa to Pune was cancelled at last minute but no information for this cancellation was given by Make my Trip. 4) It was told to me That your Sales person has never committed to me for Hotel Change.Though It was an attack on my integrity I still allowed to Prove your point by tracing calls.After some 4-5 days it was told to me that Call Tracer will be provided by 31st July 2014 but still I am waiting for the same.