[Resolved]  Make My Trip — gujarat package tour

Website:

makemytrip.com

Sir,

I had booked deluxe package tour for wonders of gujarat for nine days, and fully paid out. The booking id was fcm//nl[protected].

The whole trip was badly planned and no one had bothered to see whether the hotel was good or the scheduled visits can be done in time. Hotel details are as follows:-
1. Ahmedabad country inn and suites by radisson standard room. Ahmedabad hotel on 24 dec was ok.
2. Jamnagar hotel aram standard a/c room. This trip was uncalled for. The hotel was substandard, only hindi tv channel, breakfast was substandard.in jamnagar the museum was closed on that day. We had nothing to do except stay in the hotel.
3. Dwarka goverdhan greens standard ac room. The trip timing was such that the trip to beyt dwarka could not be done as the temple closes at 12 noon. No one had informed is of this timing. Poor show.
4. Somnath the divine resort superior room. This hotel was good
5. Diu hotel cidade de diu executive room. Extremely poor hotel and worst trip. This visit was not required at all.
6. Sasan gir vishal lords inn gir forest deluxe villa. Booking at gir forest visit could not be done as it had to be done well in time. Make my trip had not informed us of this before undertaking booking.
7. Ahmedabad hotel skylon executive room. This hotel is more like backpackers den they do not have restaurant. Very poor hotel, food was very bad. We had to take fruits only

Make my trip needs to be penalized for this cheating of customers and lack of responsibility and accountability. Would like the director to compensate us for this loss of time, poor show and make our year long plan with wife a total failiure