[Resolved] Make My Trip — Himachal trip disaster | |||||
Iam very saddened and bitter to inform that inspite of beign a dedicated and continued customer of make my trip the kolkata office has done the most pathetic outrageous atrocity. In our 9 days tour from 10th to 18 may, 2017 last 2 days were scheduled at Kasauli in chandermukhi resort. But to our utter dismay we found that the resort was located 25 km away from the main Kasauli town in a derelict place called Jabla beside the highway. The reason when asked given was that since it falls in kasauli tehsil, so technically nothing wrong!! Just imagine if i ask for a hotel booking in kolkata and i am given a booking in Baruipur since it also falls in kolkata pincode!! Did we book to stay in aksauli tehsil or akasuli town? Just to cut money and profit, MMT ruined our entire stay in akasuli as we were so far away from town right in the bottom of hill whereas the cool town was up in the hills 25 km away!! So much for beign a valued dedicated customer... Was this information helpful? | |||||
Jun 20, 2017 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support May 20, 2017 MakeMyTrip India Customer Care's response Dear Avik Jana, We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint while validating the issue we have found that a few important details are missing. Please provide us with the following details: - • Booking ID or • Correct Email address used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care | |||||
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