[Resolved]  Make My Trip — Hotel booking makemytrip ref nh[protected]

Website:

www.makemytrip.com

This is to tell you that I had booked my hotel room at Fab Hotel Anjuna Beach for my visit to Goa from the[protected] to[protected].

Please let your bosses be aware I am totally disgusted with your service and listing of poor mediocre hotel the pictures shown on the website and when you visit the place is totally different.

The place stinks( Fab Hotel - Anjuna Beach) of ALCOHAL AND WEED, there was HUMAN [censored] ON THE ENTRANCE OF THE RECEPTION... TOTALLY DIRTY AND DISGUSTING.. I HAVE TAKEN PICTURE OF THE PLACE JUST TO PUT IT ON THE SOCIAL MEDIA.

After speaking to many of your Agents, namely Danish, Amit and a Prateeksha with number of calls to Make My Trip we were shifted to calangute to Hotel La Flamingo.
Since we were too shocked and tired to react and hence took up what you offered in place of Anjuna beach Fab hotel we checked in at la flamingo jut a note to tell you the hotel still not ready and fully functional as work and paint job are still going on we have to change rooms due to constant noise as workers working all day.

The best part is that we paid 9063 for 3 days of stay in the Anjuna beach Resort however when we were shifted we were put at La Flamingo where room charges were 463 per day on discount at your website.

I have taken screen shots of your website with the details to prove the same and we had told this to Amit your customer service Agent who promised to get back to us about refund of the rest of my money.

You cannot cheat me like this... Let your bosses know that I want my REFUND