[Resolved] Make My Trip India — cancellation of flight and refusal to provide refund for the trip | |||||
Booked return trip from mmt. Onward carrier sg - 926 and return carrier g8-913. Onward carrier has cancelled flight sg - 926. My complaint is as following. 1. Mmt never intimated about the flight cancellation 2. Such sudden flight cancellation is not acceptable as i had very important business meeting scheduled. 3. Upon contacting mmt customer care, they refused to pay fare for the return trip, which could have enabled me to reschedule my trip 4. Mmt does not seem to take responsibility of any such issues for their customer and not ready to resolve the issues. I demand full refund of my return trip on urgent basis. Was this information helpful? | |||||
Apr 26, 2019 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Mar 25, 2019 MakeMyTrip India Customer Care's response Dear Sagar, Regret the inconvenience! We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further. Regards, Team- MakeMyTrip Care | |||||
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