[Resolved]  Make My Trip — Make my trip changed my booking month without my concern and isn't giving my money back

Address:	400068
Website:	www.makemytrip.com

I have been a very loyal customer to make my trip and it was a big shock for me to see that they have changed my booking date.now when im asking them to change my date cos it wasnt my mistake but systems mistake that it did show 7 th nov 2016 to me and it booked 7 th dec 2016. now for date change they are asking me to pay arouns 2250 and 300 for convienience fee and air fare rates would be separate. such a good way of taking money from peoples pocket. a big round of applause for you guys who is not even ready to help inspite of calling so many times. i had booked round trip and they have goofed up by changing the month from 7 th nov 2016 to 7 th dec 2016 . it is so not cool. I WILL NEVER BOOK FROM MAKE MY TRIP EVER AGAIN IN FUTURE AND WOULD LET EVERYONE KNOW THAT THESE PEOPLE ARE A BIG FRAUD . it is completely your systems fault and i have read all the complaints above and others have faced same problem as i have so it clearly indicates that there is some problem with the system. belive it or not but bad mouth will affect your business. even when im calling them they are saying manager is not on the floor, call later, i mean should you not keep one manager on the floor in shifts. why do you guys say then 24/7 service.

my ticket details are :

shehnaz hamid
wrong ticket booked by you : 7 th dec 2016
MAKEMYTRIP BOOKING ID: NF[protected]
BOOKING DATE: 13 OCT, 2016
1/ PNR - I6HMJP
AHMEDABAD - MUMBAI
SG - 636
Spice Jet
E-TICKET NO.
I6HMJP

from,
sharmeen hamid
[protected]