[Resolved] Make My Trip — my wallet | |
I am a frequent flyer and i book only through make my trip. I rarely go for offers but this is the first time i entered a coupon code and got 1200/- cashback into my wallet. When i tried to book my next flight with that amount, its says only 45-50/- will added through wallet. Its really disgusting, better not to give offers and waste our time. Also, last week when i tried to book a flight cost was around 9000.. With 1000 off, but yesterday same flight at 7000 and no offer. It's all the same. Then why offers are being put to cheat people. I request you to put either genuine offers or no offers at all. Was this information helpful? | |
Nov 27, 2017 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Oct 01, 2017 atanu dube's response two time I.e on 30/9/2017 and 1/10/2017 payment made by U.B.I net banking Rs 4259 and Rd 3559 respectively but ticket do not received both time .please refund total money as early as possible.There after I do my ticket because I have no extra money.Please help me.
Verified Support Oct 27, 2017 MakeMyTrip India Customer Care's response Dear Sj09, Greetings from MakeMyTrip!! In reference to your concern regarding bonus amount usage, please be advised that, the cashback amount is a bonus amount which we provide to the customer in their wallet account and the wallet account has some t&c attached with it which is mentioned in the offer’s t&c. There are different offers like instant discount, cash back to credit cards etc. All offers are different and has different conditions attached to it. This is unfortunate that the offer you have opted is not beneficial for you but, the same offer can be beneficial for may be some other customer. We have taken cognizance of your comments and the spirit in which you have shared your feedback I hope this matter will not prejudice your view of Make My Trip and we look forward to assisting you with your future travel plans. Assuring you best of our services. Team-MakeMyTrip Care | |
 2 Comments | |
Comments
I booked a flight with serious issues. The customer executive took the passenger details verbally on phone and the ticket got issued with wrong order of name and same had to be cancelled and rebooked with me paying extra 12, 000 rupees
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I want to collect e ticket from kolkata airport to gwuhati airport for 26/11/2017 and a return e ticket for 7/12/2017 payment made by U.B.I netbanking Rs3559 on1/10/2017 bot ticket do not received
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