Make My Trip — no refund by makemytrip. mmt assured booking was rejected.

Address:	560029
Website:	Make my trip

Hi, I am Dr Sajesh.I had booked a room for 3 nights in Baron zotel Bangkok for 10 Dec2017 via Makemytrip app and paid the amount online. Upon reaching the hotel at 5am morning 10Dec, Hotel staffs informed me that hotel did not receive any payment from MMT and my check in was cancelled. However I had no other option other than booking the same room again by making payment at hotel. Hotel staffs gave me a receipt and they mentioned in the receipt about mmt fraud transaction event.
After arriving to India, I tried almost 7 or 8 times to MMT customer care and everytime they say that senior staff will coordinate and do needful . So far I never received any call from any senior staff of MMT and it's still unresolved. I need my money refunded and I want to file a case against MMT for insulting me in front of public at the hotel reception and torturing me through out the last 3 weeks. I have my booking I'd and copy of MMT assured booking .