[Resolved] Make My Trip — No response for ticket cancellation

Shahil Tailor

from Mumbai, Maharashtra

Address:	Gurgaon, Haryana
Website:	www.makemytrip.com

Hi

I have trying to cancel my flight tickets from make my trip but not able to do that as their system asking me to do lot of form filling. After filling all the forms they are not reverting.
I have tried their customer care number since last 2 days but no body is picking up phone & only getting recorded message.
Wrote 5 complaints as well but no response .
After lot of trying got a call from some lady .She said she will revert in 5mts but again no response...
Very unprofessional behaviour by MMT ..
Now I am clueless where to contact ..my ticket still not been cancelled and I am nearing to flight timing..

Shahil Tailor

Was this information helpful?

No (0)

Yes (0)

Jun 8, 2017

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

May 05, 2017

MakeMyTrip India Customer Care's response Dear Mr Shahil,

Greetings from MakeMyTrip!!

We are sorry to read about the issue, In reference to your complaint regarding wrong baggage.
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.

Assuring you best of our services.

Regards,
Team-MakeMyTrip Care