I had booked a Tour Package for Mauritius from 20th~26th Feb’14 after a long discussion with Make my Trip person….It was our Honeymoon Package, , , (Rs. 1.65, 000/-) As per the conversation the below itinerary was confirmed by them before leaving from India… AS CONFIRMED 20th Arrival, 21st – North Tour, 22nd – Leisure, 23rd – South Tour, 24th Leisure, 25th – Ile Aux, 26th – Leisure and finally 27th Return ON AIRPORT ONLY WE WERE GIVEN TOTALLY OPPOSITE SCHEDULE AND WE ARE FORCEDTO FOLLOW THE SAME. 20th Arrival, 21st – North Tour, 22nd – South Tour, 23rd – Ile Aux, 24th Leisure, 25th – Leisure, 26th – Leisure and finally 27th Return We had gone there for Honeymoon and it had not gone as per our wish list just because of wrong commitment or depiction of wrong picture just to add one more customer…. Neither we able to enjoy as per Old plan nor new plan, so we would not able to absorb the same also happily…It was wastage of our money for me.. Cheating done… Make my Trip Reply Dear Nitin, Sir, As per our conversation I have informed to our vendor for the same plan. but in Mauritius however it got changed. You have to inform me once when the day wise itinerary was handed over to you so at that time I have talked to my vendor and can arrange the same. Then also I am sorry for the inconvenience caused to you. I apologies for the wrong commitment, Thanks & Regards, Burhan Make My Trip I have received a apology mail (Above), but just becaise of their false commitment i had spoiled my honeymoon(Most Important time of anyone''s life) as well as spoiled the oney (Rs. 1, 65, 000/-) PATHETIC SERVICE.. NO CALL YET EVEN AFTER COMPLAINT LODGE(Mauritius - Make My Trip!//// IN1312B3S165252) WORST WAY TO TREAT CUSTOMERS.. SUCH A BAD SERVICE PROVIDER WHO IS RUNNING ON FALSE PROMISES/COMMITMENTS.. WOULD NOT GO LONG.. 4TH MARCH COMPLAINT SENT TO THEM BUT EVEN AFTER ALMOST 1 MONTH NO CALL/INQUIRY FROM THEM. Was this information helpful? |
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