[Resolved] Make My Trip — not providing proper invoices

manujain70

Website:

makemytrip.com

Make my trip is illegally playing with the government taxes and not providing the customers proper invoices for hotels and flight bookings.
They charge gst from the customers on hotel booking and then send the invoice without giving breakup of gst charged. The invoice mentions total charges collected on behalf of hotel. No tax breakup is provided.
For the flight ticket invoice they mention the gst charged by the airline as different amount and in the same invoice they mention gst amount to the customer different.

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Apr 2, 2019

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2019

MakeMyTrip India Customer Care's response Dear manujain70

We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: -

• MakeMyTrip Booking Id.
• Email address or number entered at the time of booking.

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care