[Resolved] Make My Trip — Not refund

CHIDAMBARANATHAN RAJENDRAN

from Delhi, Delhi

Address:

Chennai, Tamil Nadu, 600020

I made a booking from Make my trip for Kodaikanal to Chennai.(Booking ID: NU[protected]) Booking Date is 11 Feb '17, and they canceled on 12 Feb'17, and they inform me money will refund 3 to 7 day but i am not received money. after 7 days i called customer care. they will say it is take more 7 day,

please help me get my money ( Rs.5251)

thanks

+1 photos

Was this information helpful?

No (0)

Yes (0)

Mar 24, 2017

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2017

MakeMyTrip India Customer Care's response Dear Rajendran,

Greetings from MakeMyTrip!!

We are sorry to read about the issue, In reference to your complaint regarding the refund for cancelled bus. As we have checked and found that bus got cancelled at the last moment. Hence refund of INR 5120/- has been processed on 20Feb17. Rest refund of INR 132/- has been initiated on 21Feb17. Within 3-4 working days, depending upon your bank's processing cycle the refund will get reflect in your bank's account. Kindly do let us know once the refund received by you, so that we can close the case.

Awaiting for your revert!!

Regards Team-MakeMyTripCare.

Aug 06, 2017

Updated by CHIDAMBARANATHAN RAJENDRAN thanks i received money,