[Resolved] Make My Trip — Pure Cheating in Cancellation[Booking ID: NF[protected]] | |||
My flight is scheduled on 28th August and when i tried to cancel my ticket on 23rd August the cancellation charges is showing as Rs 2900 as Airline Cancellation charges and Rs 250 as Make my Trip Charges.But when I enquired from Airlines they told me that cancellation charge is Rs 2000 not 2900. I dont understand why MakeMytrip is playing such games.I had a dropped a mail to their customer care and till now awaiting their response. Complain Reference id[protected] I'm thinking of taking this issue in social media and other suitable forums.I'm attaching Screenshots as Proof. Regards, Amrut Pattnaik Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. | |||
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+91 12 4289 8747
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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Greeting from Make My Trip !!
In reference to your complaint, we have processed refund for INR 1, 324.00/- on 24-AUG-2015 with RRN#[protected] as same would be reflecting in your account as per your bank processing cycle.
Also we have waived off our Make my trip fee while processing this refund.
Assuring you best of our services.
Team-MakeMyTrip Care