[Resolved] Make My Trip — Refund cancellation money | |||
I has cancelled my booking on last week. (booking ID:- NF[protected] While doing the cancellation mistakenly I clicked on "My wallet" instead of "my account". So I called up the customer care and requested them to help. They said within 3 working days the money would be credited into my "my wallet" account and then I would be able to transfer the money to my account. But to my surprise even after 6 days no such money has been credied into my wallet account. everytime i called up customer, they replied that they can see the amount into my "my wallet" account. I even sent a screen shot which were visible enough that there is no such transaction. Also, without informing me they have close my complaints where it is actually not resolved.Now I want my money directly to be transfered into my account not to"my wallet". Pathetic service!!!. Regards tamisra Was this information helpful? | |||
Complaint marked as Resolved
MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Sep 14, 2015 MakeMyTrip India Customer Care's response Dear Tamisra Bhattacharya We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. We are getting the case facts checked and will connect with an update shortly. Assuring you best of our services. Team-MakeMyTrip Care | |||
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