[Resolved]  Make My Trip — Refund Delay more than defined TAT

Address:	Surat, Gujarat, 395007
Website:	www.makemytrip.com

I had booked an International flight on 30th March 2017 from Mumbai - Washington IAD via Make my Trip. The fare of Rs. 72194 was debited from my accout immiediately and received payment status as succesful and ticket confirmed. However did not receive flight Iternary, therefore called the customer care in order to rest assure about ticket confirmation - to my surprise they say the booking ID is lost and will recieve a refund in 3 WORKING days (TAT) i.e by 3rd Or 4th April 2017 Max. Therefore asked the executive and the Supervisor to either refund the amount asap or else book the same flight as the money were still with them. None from MIT even called to inform about ticket cancellation.
Inspite of rigorous follow up on daily basis, the refund wasn't initiated till the 6th April 2017. 4-5 supervisors only sympathised and made lame promises that amount will reflect in your account the next day. Till date 9th April 2017 - no credit in my account. I have asked the supervisors to compensate for the delay, time, money and for energy waste. Pathetic service from MIT. Will never recommend or use their services. Complete mental torture.