[Resolved]  Make My Trip — Refund delayed for more than a moth

Address:

Hyderabad, Andhra Pradesh

For booking ID: NH[protected]. we were supposed to receive refund of hotel cancellation, below was mail from make my trip. "Response By Email (PruthvishSinh Dabhi) (07/08/2015 02.26 PM) Dear Mr. Mudavathu, Thank you for contacting MakeMyTrip Customer Support regarding your request refund for the booking ID NH[protected]. We would like to inform you that the refund has been processed and the amount is credited into the same account that was used for payment. Kindly refer to the following details: Refund Processed Date: 26th July, 2015". However, I have been following up from a month now and they are giving wrong information, some time processed and its pending with bank and other time time its just processed it will take 72 hours and again after 72 hours when called back to make my trip, they say its processed just ow nad would take more 96 hours. its been a month and we still did not get refund