[Resolved]  Make My Trip — Refund not received after 4 months

Address:	380061
Website:	www.makemytrip.com

I had booked a ticket from Ahmedabad to Toronto and cancelled it. I received the confirmation of cancellation and confirmation of refund. The email stated that they have initiated the refund on 22nd February 2016. I have not received the amount till date. I have contacted them so many times. Even escalated the complaint to the management level. I was dealing with Kajal Devi last week and she promised me to get back to me by Monday. I have asked them if they have any update for my refund as it is 4 months now. The amount is not small. It is 30909 INR. I am not getting response from make my trip and I am still waiting for my money to be refunded to me after 4 months.