Make My Trip — Refund not received re raising complaint

Hi Team,

I done flight booking from Dehradun to Hyderabad for date of travelling 17th March but on 16th March I reschedule it for 20th March. On 16th March Rescheduling time I was doing payment of Rs 3086(apply coupon Real Amount 3300) which is failed from Makemytrip site as I apply coupon on it. but amount deducted from my account.

So I done payment of Rs 3300 again as support guy told Rs 3086 will be refund in 6-7 days.

its more then 7 months but still I don't receive my amount of Rs.3086.

I tried to contact by provide contact number many times also send more than 35 emails but no response.

Can you please take a look on it ASAP.

I already raise a complaint but it nit resolve - ID 2738625

Thanks,