Make My Trip — Refund not received till date

Address:560005
Website:Make my trip

I have booked an air ticket to Ahmadabad for my friend in January 2016. the details of booking are as follows:- Date of travel - 07.04.2016, Booking ID - NF[protected]. The charges debited to bank account is Rs 4809/-. Due some reason my friend said to cancel the air ticket and i cancelled on 20.03.2016 and recd a msg that they have recd cancellation request for make my trip booking ID NF[protected]. The request has been submitted and a refund of Rs 2809 will be processed within 5 working days. Its been more than 20 days I have not recd the refund amount and its not reflecting in my bank account.
Kindly revert back on this and help us to get back the refund amount at the earliest.
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MakeMyTrip India customer support has been notified about the posted complaint.
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Dear Kundan Chajjed

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

We are getting the case facts checked and will connect with an update shortly.


Assuring you best of our services.

Team-MakeMyTrip Care
Dear Kundan Chajjed


In reference to your complaint, we have validated your case with our concerned department and found that on 20-Mar-16 passenger has done cancellation of his booking and on the same day refund of Inr 2809/- has been processed from our end on automation. We have received a refund reference number#[protected] from Payment gateway against the refund transaction. If in case refund is still not reflecting in your account we request you to please share your bank statement since date of transaction to till date so that we can validate this with your bank.


Assuring you best of our services.


Team-MakeMyTrip Care

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