Make My Trip — Refund of cancellation ticket due to Covid 19 situation

Address:

mumbai

A. FLIGHT AND PASSENGER DETAILS
Passenger Name : Devansh Rathi
PNR : ETN5Q3
E-Ticket No : 016-[protected]
Booking ID : NN[protected]
Date : 20th March 2020, Friday.
Route : CHICAGO (O' HARE INTL) TO MUMBAI
Time : 20h 57m
Airlines : United Airlines UA-4531. Chicago (O’Hare Intl) to Toronto
United Airlines UA-8414 – Toronto to Mumbai

B. CANCELLATION REQUEST CONFIRMATION Reference No : INR[protected]
TEXT of the message –
Quote “Dear DEVANSH RATHI,
This is to confirm that we have received an offline cancellation request for MakeMyTrip Booking ID NN[protected]. Since the request is with reason "Cancellation waiver request due to COVID-19", the refund is subjected to Airline approval as per their policy.

Once the request is successfully approved by the AIRLINE, the refund will be processed in 7-10 working days.

In case Airline denies any such request, there will be no refund.

We look forward to assisting you again!

Team MakeMyTrip” Unquote.

C. I have email CANCELLATION CONFIRMATION FROM UNITED AIRLINES.