Make My Trip — unfair trade practice | |||
I had booked for 2 oct check in and 3 oct check out at anp apartment. But my check in was denied. Reason they said locals not allowed. They said to me that it's in their policies. They have mentioned locals not allowed in another link of all policies. Which is completely wrong. Further when i received call from hotel representative he confirmed my name but they very next question he asked from where i belong. which clearly shows he wanted to know if i am a localite. Seems this is a very easy way to make money. if localites was not allowed this very point should have been mentioned in guest profile or general restriction. This is a clear case of fraud and make my trip supports it. and that's very annoying. It's clear. i need full refund to my payment source or i will never you make my trip. As this amount is low. What if amount t would have been high. it's matter of trust. And regardless whatever atleast take my suggestion. ask the hotel mention locals not allowed in general restriction so that no other customer is duped again. Was this information helpful? | |||
MakeMyTrip India customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Please delete MakeMyTrip account. I have tried all the ways to delete the same. I amnot sure why the user don't have delete access for such a service.
Reply
Dear MMT Team,
I'm using MMT Finance while booking and cleared all dues, now i'm checking there is no MMT FINANCE option in my MMT account can you please activate again.
thank u
I'm using MMT Finance while booking and cleared all dues, now i'm checking there is no MMT FINANCE option in my MMT account can you please activate again.
thank u
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