[Resolved]  Make My Trip — Unsatisfied kerala holiday package

Address:122016
Website:Make trip.com

When I booked my holiday through make my trip I expected some thing wonderful. But all I got was a shocking experience. On the first day it self I come to know my flight from mumbai to kochi was booked in cheaper fair without baggage. That means I have to pay extra 400Rs. Per bag.
That was not the end I get one more shock at my house boat I am forced to pay extra 750Rs. The house boat owner abuses me by saying that you should book a premium house boat. He thirteens me to pay or leave the house boat 9.30pm at night. It was a horrible experience. I thought I had booked a 3 star house boat.
I had booked this holiday 2 months in advance with a hope to get a better deal but as I compared with the hotel rates the day on which I was staying. You have taken a very high price. From this I learned a lesson never in my whole life I will book any holiday with make my trip or advice any of my friends to book holiday through you. I call you office many times but they don't care.
I hope you will try to understand me.
Thank you,
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Aug 8, 2021
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
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Comments

Dear aashirwad furnishings

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care

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