[Resolved]  Make My Trip — unsatisfied two of your services taken in recent past

Recently i took some of your services (You can find out from my account one a cab from lucknow to kanpur and other a hotel at ujjain recently on 21st oct
1. The cab was booked through you by designated name from a guest house indira nagar lucknow to designated target at kanpur. Address by address after calculating the distance you guys charged me the amount. Even after that for my satisfaction i called to cus support to make sure that driver may not create scene and start discuss fare etc to me after reaching the destination. And i was assured that nothing like that will happen. But as the driver was not well known to the area as he was from delhi and returning back he took roads out of the routes to fill his tank etc and increased mileage and asking me more money to pay.
2. Now recent hotel booking as we reached the hotel the shutter was down and hotel was locked. I have never seen in my life a hotel listed on travel website booked and locked. Unfortunately my listed iphone stopped due to change of state or any reason. With a lot of difficulties i was able to contact customer service but could not take my reply because that other phone also died. After a lot of struggle we were able to check in after a long time. Both times our journey ruined instead of enjoying.
Rm