Make My Trip — Volvo bus booking | |||||
I booked Volvo Ac bus ticket from make my trip to Dharamshala to Delhi, but when i and my clients received bus ticket it is 2*2 non ac bus ticket, so i shocked how it can possible, as on portal / screen is showing Volvo ac semi sleeper bus, so i makes lot of calls and send mail also but they are saying you booked non ac bus tickets and i requests also please check it out and send me volvo ac semi sleeper bus tickets, i send them screen shot of details showing on the screen/portal, but they are not responding, as per screen shot i booked Volvo ac bus tickets, MakeMyTrip Bus Id: NU[protected] PNR/Ticket Number :[protected] Therefore i am sending you screen shot of displayed detailed on screen, so please check it out Regards, Vinod Singh Gill, Guru Nanak Holiday Travels, Shimla Was this information helpful? | |||||
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MakeMyTrip India customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
Your sorry will not cover my loss (money, services to customers), you are big company but your services are average to clients, Please tell me you are responsible or not, because you are selling deluxe bus tickets by showing Volvo ac bus service on screen, so it is 420 . i want to know you responsible or not. this fact is a big issues so don't take it lightly, definitely i am thinking for justice from consumer complaints or any other sources, so that your company and illiterate & greedy bus operator will get lesson for cheating people.
Regards,
Vinod Singh Gill,
Guru Nanak Holiday Travels, Shimla
Regards,
Vinod Singh Gill,
Guru Nanak Holiday Travels, Shimla
Dear Guru Nanak Holiday Travels,
Greetings from MakeMyTrip!!
We regret the delay in response from our end. Understand the investigation is taking a bit longer than expected but rest assured we will close the matter at the earliest.
In future, should you require any other assistance, please visit https://support.makemytrip.com/customersupports.aspx?actiontype=COMPLAINTS .
Assuring you best of our services.
Team-MakeMyTrip Care
Greetings from MakeMyTrip!!
We regret the delay in response from our end. Understand the investigation is taking a bit longer than expected but rest assured we will close the matter at the earliest.
In future, should you require any other assistance, please visit https://support.makemytrip.com/customersupports.aspx?actiontype=COMPLAINTS .
Assuring you best of our services.
Team-MakeMyTrip Care
As per my compliant, the refund you are offering Rs. 197 /- is just a joke, because loss i got from your end is not filled with money, please go through once again on this matter, if you are offering for refund i want full money back.
Regards,
Regards,
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
We are getting the case facts checked and will connect with an update shortly.
Assuring you best of our services.
Team-MakeMyTrip Care