Makemyhobby.com — live fish order not received yet

I have placed an live fish order on 30th october 2017, payment was done through neft on 3rd november 2017, as soon as i placed order i used to get sms daily asking me to do payment, but after i have done the payment there is no update. So when checked website it denotes it will be delivered in 3 weeks, there is no mobile number or email to contact them. The order no is 123198. It is a spam site.
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I had made an online payment for some fishes. Thay are not responding to any of my mails and the whatsapp. When will i get my delivery. As per the website they will not process the order until they recive the payment which i did but no respose yet.

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