Makemyhobby.com — Non receipt of product!

Address:

Hyderabad

I placed and order on 6th of September 2023 against the order ID 393444.

After the payment, I received and email which stated that the delivery will be made in 1-4 weeks time. I tried to reach out to makemyhobby team through their online complaint ticketing system, but still my complaint is open for the last 30 days.

My order status it is still showing "Processing".

I think I have been cheated as there is no way to reachout to their customer support.

Requesting you to please look into this and help me with the resolution