Makemyhobby.com — Ordered aquatic plants in bulk. But not response after payment.

I would strongly advise to avoid this site for anyone looking to order anything. These people are a SCAM. They do not have even a percentage of honesty or any kind of morals. I placed an order 18/05/21. I knew before hand that there might be a delay as states were in lockdown but these people didn’t not even respond or give me any kind of acknowledgment. I managed to speak with someone on their website through the chat option who was extremely rude and made it sound that I was at fault for ordering. After that day the chat option only vanished. I then managed to use their helpline site which till date is even a bigger waste of time than the main site. Overall I’ve had the worst experience I could have shopping online. Just thank god that my first order was just a test order on how their service is, which I clearly understood and will actually make it a goal not to promote or ever suggest this site to anyone. Truly frustrating experience. P.S. been a month and got no update or contact from their side.