Makemyhobby.com — sl1000 led lights

I purchased 4 x sunsun sl-1000 18w 100cm, led lights - color: white/red (Sku: 15-09a-884) on 21 apr 18 for ₹10, 693.84 (Order #145136). The delivery time was 1 to 4 weeks. I followed up on whatsapp on 26 jun and got a response next day that stated “due to high temperature shipping live items is on hold.. We are expecting to resume shipping somewhere about coming week
Pls bear with us as the is is climate issue.. We dont want our customers to get dead plants or fishes due to temperature.”
When i reminded that i had placed a live order i was informed that it was general info and my order will be dispatched in the coming week. Still no update or delivery. I have sent reminders and tried to call but no response