[Resolved]  MakeMyTrip.com — Airline Cancellation Fare Refund

Address:

Hyderabad, Andhra Pradesh

Dear Sir/Madam, I'm Srinivas Prekke frequently visit Mumbai for my daughter's health check up. I have to visit Mumbai on 12th Feb 2015 and I booked air tickets through Makemytrip.com (flight: jet air)on 5th Feb. I made a mistake for return journey booking, instead of 14th Feb 2015 i booked on 14th Mar 2015. I only got to know this when i been to airport on 14th Feb at 5.30 pm. Since my family was with me and we completely tired, i purchased another air ticket to reach Hyderabad as we have to feed the baby for every 3hrs. The E-Ticket (Booking id: NF[protected] which Makemytrip provided (attached) reflects refundable fare and i keep approaching for the refund to call centre. Today they say its not refundable if i cancel the ticket I will get only Rs. 600 only. I registered complaint (complaint ref no: IN1501R[protected] and keep chasing those people with no success from last 5 days. I tried cancelling through website but again they directing me to call centre. The call centre executives not bothered to respond to my complaint and they are simply disconnecting my call. Immediately after disconnect I will get an sms "due to some technical issue call disconnected and request to call again if the issue is not resolved" (attached screenshot). Please do the needful to get my refund. Best regards, Srinivas [protected]