MakeMyTrip.com — Amount deducted : Ticket not booked : Amount NOT refunded even after 40 days

prajnahegde

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Hi Team, I have booked a ticket from Siddapur to Bangalore on 24th Jul for ( DO J : 31st Aug). Amount of 1740 has been deducted from my account but, I did not get my booking done. Attached is the screen shot of the bank transacton. I did not get Booking ID generated in my account, in makemytrip .com Please help me in getting my money refunded. Regads, Prajna Hegde

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MakeMyTrip India Customer Care

from Gurgaon, Haryana

Verified Support

Dear Prajna,

At the outset, we apologize for the inconvenience caused to you. We understand a technical error (not intentional) has led to this unpleasant experience.

With reference to your complaint, please note that full refund of INR 1740 against Booking Id NU[protected] has been initiated today and should reflect on your account as per the bank processing cycle.

Regards,
Team-MakeMyTrip Care