[Resolved] MakeMyTrip.com — Beawre - makemytrip webiste is faulty, wrong travel booking | |||
Booking id: - NF[protected], Ticket booked for 12 Apr 15 but system gave me for 21 Apr 15 after making payment Booked the ticket for 12 Apr 2015 and at each step f booking showed 12 Apr 2015 date of travel on website BUT when final ticket appeared after making the payment, the date was 21 Apr 2015. We are 100% sure that we selected 12 Apr 2015 as we checked it at all stages of making booking. Makemytrip has not agreed that there is a mistake in their system as their log still showing that we selected 21 Apr 2015 NOT 12 Apr 2015. Beware - there is some fault in the site. Suggestion is that don't use makemytrip for booking your travel Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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At the outset, regret the inconvenience caused to you. We have validated the issue with our technical team to understand and check the possibility of any site issue at the time of booking. As we have logs for every booking made on the website the same has been validated and found that the booking was made for the incorrect date i.e.for 21-Apr-15. This is not a site issue. Now, as checked refund of Inr 1523.00 has already been initiated from our end on 20-Apr-15 with refund reference number# [protected] and also we will initiate the balance refund of Inr 250.00 (MakemMyTrip) service fee as a goodwill gesture. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care