Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
39%
Complaints
8114
Pending
0
Resolved
3071
+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
At the outset, regret the inconvenience caused to you. We have validated the issue with our technical team to understand and check the possibility of any site issue at the time of booking. As we have logs for every booking made on the website the same has been validated and found that the booking was made for the incorrect date i.e.for 21-Apr-15. This is not a site issue. Now, as checked refund of Inr 1523.00 has already been initiated from our end on 20-Apr-15 with refund reference number# [protected] and also we will initiate the balance refund of Inr 250.00 (MakemMyTrip) service fee as a goodwill gesture. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care